parallax background

Microsoft Teams Support

On this page you'll find tips & tricks for Microsoft's online meeting software called Teams.
Got a question that needs answering - or do you have something to share that should appear on this page to save others valuable time and tiresome frustration? Please let us know!

Together we will improve our online business meetings.

Using Teams

Getting started

You will receive a link from the host of the meeting by e-mail.
Click the provided link and you'll get three options:

  • Download the Windows-app
    Using this app surely has its benefits and downloading and installing it, is a one-time action.
  • Continuing in the current Browser
    Using Teams without the app is possible, but there will be limitations, for example, there's no chat-option available.
  • Opening the Teams-app
    Our pick! Once the Teams app is installed you'll get all the features and the best possible quality.
  1. After this choice you'll arrive at a screen, where you can see if your microphone and video are set correctly.
    Check if both are OK.
  2. Select "Join"
    If the meeting has already started you will enter the meeting immediately.
    If the meeting has not started yet, you will be placed in a waiting area with a notification that you are about to be admitted. Once the meeting starts you will be automatically brought into the meeting.

PC: Menu when moving the cursor

When you move your mouse cursor in Teams, the following menu will appear:
  • Time that has passed
  • Video on/off
  • Microphone on/off
  • Sharing a screen
  • Menu settings
    1. Show device settings
      The settings of your camera and phone
    2. Info panel - Information about the Teams meeting
    3. Enter full screen - Making Teams full screen
    4. Show background effects - Choosing backgrounds
    5. Turn on live captions (preview) - Live subtitles of the current speaker
    6. Keypad - Call menu to make a call (outside of Teams!) from Teams
    7. Start recording - The host can choose to record the meeting
    8. Turn off incoming video - Turns off all video, you only have sound (your own webcam will remain on!)
  • Chat - View and send messages
  • Participants - Show participants
  • Leave Teams
Menu ... = Settings


  1. During a meeting, select the three dots in the black bar at the top right.
    Teams options bar
  2. Select the desired view:
Pin = Enlarge a participant
  1. Right-click on the image of a participant
    - or -
    Select 'Show participants' to view a list of all the participants
    Click on the '...' to get to a submenu of a selected participant
  2. Select 'Pin'
The participant you picked will now be in full-screen (with a pin symbol next to the name)
Teams Pin
  • Select 'Unpin' to stop pinning this participant
Spotlight = a selected participant fills the screen
The host has the ability to highlight a participant for the entire group.

Teams Spotlight
  • Selecting a different view remains possible

How to change your name

The Teams meeting application is connected to your personal Microsoft account. This means that if you wish to change your display name in a Teams session, you'll need to pay close attention, because if you change your name "there," it will be changed in all Microsoft applications. (Of course, you can easily revert it after the meeting!)

For a PC with Teams installed:
  1. Start Teams
  2. Select 'Personal' at the top of the screen.
  3. Select your current screen name (it is printed bold)
  4. Select 'edit name'
Microsoft assumes your 'real' name that you entered when you registered your Microsoft account. The program logically speaks of 'first name' and 'last name'. For privacy reasons you can remove your last name or fill in a 'nickname'. Who knows, you might have been assigned a role with a specific name in one of our workshops!

Tips & Tricks

  • A strong host , makes sure everyone participates, even those without video.
  • Hint: Make a list of the names of the participants and put a line next to a participant when he/she says something. Tip: Make a list of the names of the participants and put a check mark next to a participant when they say something.
  • Whiteboard, survey or Q&A.
  • To present a Powerpoint:
    Open the desired Powerpoint file > choose Slideshow > click 'present online and choose the meeting with whom you want to share this presentation.
  • It is perfectly normal to see your own video image in mirror image. Other attendees will see you appear correctly on their screens
  • Please use the app rather than the Whiteboard that you can invoke directly in Teams.
    Why? In the app you can easily create sticky notes and upload images, moreover things are aligned very well which makes it all look just a bit tighter and neater.
  • You can pin images and use them as a template.
  • Rectangles are sticky notes
  • Tip: In a corner of your presentation, create your own communication area.
    Here you can indicate, for example, how many minutes participants have left for their assignment.
  • You can log in to the meeting with the same account on different devices.
  • When using different devices at the same time please note that there may be a delay when using wifi, This can cause 1 of the devices to 'lag behind'.


Install the Teams app to be able to conduct meetings properly.
Without installation, meetings can be followed but there are serious limitations such as no chat feature.

  1. Download the desired Teams app via this site.
  2. windows Windows PC: Start the installation by activating the downloaded file.
    Following this, Teams will be available via the start menu or an icon.

    android Android apple iOS: A Teams icon appears.

  3. Start Teams


Questions about Teams?
Send us a message and we will try to help you.

    This site is protected by reCAPTCHA and the
    Google Privacy Policy and Terms of Service apply.